Florida

DIFFERENCES IN FAMILY VALUES

June 3, 2015 by TimBryce

BRYCE ON SOCIETY

– What is the true cause of our changing world and what can be done about it?

In lieu of the riots in Baltimore, I thought I would talk about the importance of family values. Like millions of people, I watched in horror at the “protesters” on television. Perhaps a better name is “rioters” or “thugs” (regardless if it is politically correct or not, it is an apt description). The brightest spot though, was Toya Graham, the Baltimore mom slapping her son during the riots. It was refreshing to see a parent take charge of their offspring and straighten him out.

This incident says a lot about family values and discipline of our youth. This caused me to think about how parents raise their children today:

If you were taught by your parents education was important, you will embrace it and take it seriously and improve yourself. If not, you are likely to drop out and grouse about others getting better paying jobs than you do.
If you were taught by your parents the merits of work, you will become industrious. If not, you will probably become shiftless and undependable. Crime, drugs, and prison are likely in your future.
If you were taught by your parents the meaning of responsibility, you will become dependable and a good citizen. If not, you will likely blame others for your problems and spend your life taking handouts and develop a dependency on welfare.
If you were taught respect, manners and common courtesy by your parents, you will be considered socially well adjusted and experience prosperity through personal connections. If not, your social connections will likely be gangs, thugs, and criminals.
If you were taught ethics by your parents, you will likely attend a place of worship and treat people fairly. If not, you will probably suffer from low self-esteem and treat people brutally.
If you were taught right versus wrong by your parents, you will make better decisions. If not, you’ll make the wrong ones.
If you were taught American history and the responsibilities of citizenship by your parents, you will likely become a patriot. If not, you will likely try to subvert the country.

It’s all about parenting. This, of course, means two things; first, parents are the prime source for personal guidance and social adjustment, and; second, they are role models for their offspring, good or bad. If they fail in either area, the child will likely take notice and learn their values from others, such as thugs and television. Children also have a tendency to emulate their parents. If they are misfits, the child will likewise become one. If they are industrious and responsible, the children are likely to assume these values.

Finally, if you were taught to be thankful for the little pleasures and bounties of life, regardless of how sparse they may be, you will lead a decent life.

Frankly, I think the poem “If” by Rudyard Kipling should be mandatory reading in every household.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached attimb001@phmainstreet.com

For Tim’s columns, see: timbryce.com

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Listen to Tim on WJTN-AM (News Talk 1240) “The Town Square” with host John Siggins (Mon, Wed, Fri, 12:30-3:00pm Eastern); WZIG-FM (104.1) in Palm Harbor,FL; and KIT-AM 1280 in Yakima, Washington “The Morning News” with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim’s channel on YouTube.

The Frustration Factor

March 18, 2015 by TimBryce

BRYCE ON LIFE

– How we become more impatient as we enter our sixties.

My daughter came home for a visit recently. During the course of our conversations, she made the observation, “Dad, you’re not as patient as you used to be.” This caught me off guard, and in reflection, she was right. Whereas I was more tolerant years ago, now I am more black and white. At first, I dismissed the subject until I happened to consider the state of some of my friends locally who are also displaying the same characteristics, and we’re all in our early sixties…

I have a doctor friend who has been practicing internal medicine for a number of years. He has always been a kind and professional doctor who genuinely cares about the patients he treats. In the last few years though he has been overwhelmed by government bureaucracy which is preventing him from practicing medicine. New government regulations pertaining to the maintenance of patient records, Medicare/Medicaid, and now the Affordable Care Act is frustrating and causing him to dislike the profession he used to love, thereby making it a tremendous burden. It has gotten so bad, he is considering taking an early retirement, as are many other doctors like him who are fed up by obnoxious government regulations.

I have another friend who is a restauranteur and is also burning out due to government regulations. In addition, he has problems with personnel, particularly between cooks where a rift is brewing. Even though my friend has tried to iron out the differences, a change is likely in the offing forcing one of them to leave. This will cause my friend to hire yet another person and teach him the proper way of cooking according to his standards. Feeling harassed and frustrated, my friend constantly laments it is time to “pack it in.”

Another friend, a salesman, has been with his company for over thirty years. He has been the top salesman for many years and until recently sincerely enjoyed his job and company. His trademark for success was a professional attitude, customer service, and a line of top rated products at reasonable costs. However, the company began to change its corporate culture a couple of years ago and a line of new young managers were put into authority. Suddenly, things like professionalism and customer service were considered passe and replaced by a “bean counter” approach to management. He too is ready to move on to new pastures.

As for me, I have been a management consultant in the area of information systems for nearly forty years. I am proud of our company’s accomplishments, but the Information Technology field has changed. It is no longer a matter of doing what is right, but what is expedient. They also tend to think small, not big. As someone who is hired to tell people what is wrong with their business, and offer a solution, I grow weary watching people commit the same mistakes over and over again. I see this in both commercial enterprises as well as nonprofit organizations which are run by some well meaning people who haven’t a clue as to how to run a business. I am often asked why I keep beating my head against a wall.

More than anything, the frustration factor is caused by repetition. Think about it, over the course of our professional lives we have knocked on many doors, met and talked to hundreds of people, made a few thousand pots of coffee, traveled thousands of miles, wrote a ton of letters and e-mails, and always got up at the crack of dawn even when are bodies yearned for more sleep.

We have experienced great joys in our lifetimes, such as anniversaries, watching the birth of our children and how they grew into adulthood, with graduations and weddings along the way. We’ve been pleased to win a new contract, make a sale, or solve a problem that nobody else could. However, we’ve also experienced tragedies as well, such as a firing or demotion, losing a sale, accidents, and the death of family and friends. Due to repetition, holidays have lost their novelty and are viewed as burdens as opposed to joy.

Experience teaches us what works and what doesn’t. Our strong sense of history makes it frustrating to watch others commit the same mistakes you made. Consequently, we do not like what we see in business, in politics, and society in general. From this, we are all too willing to speak out, and offer our opinion, good or bad, and whether or not it was solicited.

Some would argue we resist change as we get older. I would argue, we readily accept changes that obviously help us, but resist what appears to be change for the sake of change. In business, many such changes are implemented based on naivete or ignorance of the past, and this is what my age group stubbornly resists. We also have trouble digesting unnecessarily complicated changes. For example, producing a system of medicine whereby the doctor spends more time completing patient records as opposed to practicing medicine, restaurants which are forced to reorganize kitchens over a minor health infraction, or using an order processing system that extends delivery as opposed to shortening it.

Over time, frustration builds up. Even though you bit your tongue for many years in order to maintain harmony, you can no longer help yourself in complaining about a situation, large or small. You feel entitled to complain based on your years of experience. There is only one problem though, you tend to turn people off and label yourself a dinosaur when you begin by saying something like,“Back in the day…”

Many of the changes we are getting are due to someone else’s complaint or registered grievance. Yet, when you complain, you are considered the problem in the way of change.

You also find you have to vent your frustrations, be it with a person or an inanimate object. The sad thing is, the inanimate object always wins the argument.

Such frustration is causing people of my age group to scream, “Enough is enough!”, which explains why a lot of people are ready to pack it in. However, in our eyes, we see ourselves as the child who exclaims, “The emperor has no clothes!” We deliver advice in the hopes people will not commit a mistake, or to point out techniques and tools that have been proven effective, and are frustrated when it falls on deaf ears. Our choice is simple, register a bitch or back off which is something we dislike immensely.

Yet, I suspect this phenomenon is not unique, that it has been going on since time immemorial. Being in our early sixties, we still have a dance or two left in us. It is not that we are physically tired, all my friends are still capable of performing their jobs. Instead, we grow mentally exhausted watching the world commit the same mistakes. Maybe this is nothing more than the passing of the torch.

So, yes, my peers are tired of the BS and are willing to tell people so. This leads me back to my daughter’s original observation; Yes, I am not as patient as I used to be, and for good reason!

“When I was a boy of 14, my father was so ignorant I could hardly stand to have the old man around. But when I got to be 21, I was astonished at how much the old man had learned in seven years.” – Mark Twain

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company(M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached attimb001@phmainstreet.com

For Tim’s columns, see: timbryce.com

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WORKING FOR GOONS

October 17, 2014 by TimBryce

BRYCE ON SOCIETY

– Making the work environment unbearable.

One of the reasons Scott Adams’ cartoon, “Dilbert,” is so successful is because it hits close to home in depicting office life. Corporate management is one of Adams’ favorite targets in which they are shown as bumbling idiots. They are very determined in controlling all activities of the business. Their approach is predictably wrong, and they embrace every management fad that comes along. Because of their strong sense of authority and control, perhaps “goons” is a more appropriate label. This is essentially no different than Hitler’s goon squads during World War II where they harassed people, and practiced thuggery to implement the Führer’s policies. Under this approach, management’s policies are implemented top-down with no bottom-up input being tolerated.

Earlier this year, I wrote a column entitled, “Beware of the MBA’s,” whereby I made the observation today’s management tends to manage people more from a numbers point of view as opposed to a results perspective and their ability to work with others. I recently saw this first hand in a company with a national chain of outlets for manufacturing products. After several years at the helm, the founder and president stepped aside and retired. Shortly thereafter, the board of directors appointed a new CEO, someone with experience in the company but who was much younger and ambitious. The first thing he did was replace all of the regional sales managers with younger people (late twenties), and office managers in their early twenties. The more experienced sales and office managers were demoted and pushed aside. Instead of sales volume, the sales force was managed by a series of spreadsheets which considered the number of sales calls made, both in person and on the telephone. Instead of worrying about customer care and satisfaction, the numbers were of paramount importance. To make matters worse, whereas salesmen had previously been managed by the local sales manager, who was there to review their progress and solve their problems, the sales force now reported to a goon squad of regional sales managers, who were located out of state, and local office managers who acted as the eyes and ears of the regional managers.

This resulted in a serious morale problem. Since people were managed primarily by numbers, they became apathetic in the company’s business. They quickly realized concepts such as customer service and quality assurance were considered passé. They also knew they could easily outfox the young office managers who lacked experience. Over time, the office units started to experience delays in shipments to customers, lost revenue, sloppy inventory, and a general disregard for the company overall. Since they realized fighting the goon squad was futile, they undermined the company instead. Conditions became so bad, the employees began to resign, the key ones first (sales and customer service), then the clerical workers. Today, approximately 40% of the people in the local office have resigned and moved on. At first, the goon squad believed it would be easy to find replacements, but after realizing what the corporate culture entailed, the company can only afford mediocre workers. Maybe that is how management wants it.

Businesses certainly do not have a monopoly on goon squads. Nonprofit organizations typically have more than commercial enterprises. When the goons have captured the leadership of such groups, they recruit assistants and deputies not because they are intelligent or hard workers, but because they know how to follow orders with gusto, regardless if they know them to be harmful.

To the goons, it is not about offering inspired leadership, it is all about maintaining control over the organization and stifling resistance. It is no small wonder we live in an age of autocratic rule (Theory X). Goon squads are not interested in listening to the input of the workers. You either play ball or be prepared to be turned out. Such a management philosophy is dangerous in my opinion. It means spreadsheets take precedence over customer service, sales calls over sales volume, and in the case of nonprofits, suffocating rules over flourishing membership.

I am certainly not suggesting all companies operate in this fashion, but the reality is Scott Adams has a lot of material to work with for a long time. If we cannot relate to it, it wouldn’t exist. Unfortunately, goon squads are very much alive and well in this country.

Keep the Faith!

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For Tim’s columns, see:
timbryce.com

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Listen to Tim on WJTN-AM (News Talk 1240) “The Town Square” with host John Siggins (Mon, Wed, Fri, 12:30-3:00pm Eastern), and KIT-AM 1280 in Yakima, Washington “The Morning News” with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific). Or tune-in to Tim’s channel on YouTube.

WHO HAS GOT YOUR BACK?

September 29, 2014 by TimBryce

BRYCE ON BUSINESS

– A lesson of loyalty in the workplace, and in life.

In the office, we like to believe our fellow co-workers will back us up when push comes to shove. Actually, we’re being quite naive when this occurs. To illustrate, there was a systems manager in Chicago who had grown weary of the petty politics practiced by his boss, the I.T. Director. Projects were late, none of the systems were integrated, end-users were unhappy, and they found themselves in a constant fire-fighting mode (maintenance) as opposed to conquering new challenges. Instead of implementing discipline and organization, the Director played political games pitting his workers against each other, and morale deteriorated. The systems manager’s staff was unhappy and frequently vented their frustrations to him. Conditions got so bad, the manager told his staff he was going to march into the Director’s office, register a formal complaint and threaten that he and his department were prepared to resign. Everyone thought this was a bold and imaginative move which they endorsed.

The Director listened patiently. When the manager was finished, the Director asked for his resignation which the manager produced on the spot. The manager then collected his belongings, told his staff what had just occurred, and said he would be in the bar down the street if anyone would like to join him afterwards. To his surprise, nobody joined him.

Despite what the manager’s staff had told him, that they would resign en masse, they balked. The manager had drawn his confidence from his staff and was sure they would follow him out the door. He was surprised when not one person followed. It was a difficult lesson to learn.

Who has got your back? As the manager discovered the hard way, nobody. There will be times in your life when you are angry over an issue or someone. Your contemporaries may encourage you to act, but the truth is, you are on your own. Think twice. If you threaten to resign or stage a coup d’etat, understand two things: someone will inevitably call your bluff, and; realize you are doing this on your own. Your friends and co-workers may not feel as passionately as you do and may fear for the safety of their careers. In other words, you are advised to speak for yourself and do not rely on the support of others. It will not materialize.

The truth is, co-workers may do favors for you, but do not expect them to watch your back when push comes to shove. In such occasions, it is every man for himself.

The lesson learned by the manager is simple: Speak from your own convictions, not someone else’s.

Keep the Faith!

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NONSENSE SONGS

September 26, 2014 by TimBryce

BRYCE ON MUSIC

– It is interesting what we remember.

Ever drive along in a car and suddenly an old tune comes to your lips, perhaps something from your childhood? Recently, I found myself blurting out, “Boop boop dit-tem dat-tem what-tem Chu!” Frankly, I couldn’t remember the name of the song, which I found rather irritating. This caused me to look it up through an Internet search engine. Remarkably, it was:

“Three Little Fishes” (click for Lyrics)
This was introduced by Kay Kysor and featured Ish Kabibble. The words and music were by Saxie Dowell and the song was a US No. 1 hit in 1939. Here’s a sample of the lyrics:

Down in the meadow in a little bitty pool
Swam three little fishies and a mama fishie too
“Swim” said the mama fishie, “Swim if you can”
And they swam and they swam all over the dam
Boop boop dit-tem dat-tem what-tem Chu!
Boop boop dit-tem dat-tem what-tem Chu!
Boop boop dit-tem dat-tem what-tem Chu!
And they swam and they swam all over the dam

I cannot explain why I recollect this song as it certainly wasn’t from my generation. Perhaps I remember it as a song from childhood. Whatever the reason, I found it remarkable I could recall it. Actually, there are a lot of old-time songs cluttering our minds. They’re not particularly complicated, in fact they are rather simple with a catchy tune. We may not remember all of the words for these nonsense songs, as I call them, but we readily recognize the chorus. Let me give you a couple of other examples.

“Polly Wolly Doodle” – (click for Lyrics)

Oh, I went down South
For to see my Sal
Sing Polly wolly doodle all the day
My Sal, she is
A spunky gal
Sing Polly wolly doodle all the day

Fare thee well,
Fare thee well,
Fare thee well my fairy fay
For I’m going to Lou’siana
For to see my Susy-anna
Singing Polly wolly doodle all the day
(Copyright http://elyrics.net; click for Lyrics)

The song was first published in a Harvard student songbook in 1880. It was used in several movies, including Shirley Temple’s “The Littlest Rebel,” as well as “Butch Cassidy and the Sundance Kid.” This was another song I remember from childhood.

“I’ve Been Working on the Railroad” (click for Lyrics)
This is an old American folk song first published in 1894.

I’ve been working on the railroad
All the live-long day.
I’ve been working on the railroad
Just to pass the time away.
Can’t you hear the whistle blowing,
Rise up so early in the morn;
Can’t you hear the captain shouting,
“Dinah, blow your horn!”
Dinah, won’t you blow,
Dinah, won’t you blow,
Dinah, won’t you blow your horn?
Dinah, won’t you blow,
Dinah, won’t you blow,
Dinah, won’t you blow your horn?

I don’t know how I came to learn the lyrics for the song, but I did. Maybe it was in kindergarten or on a children’s television show.

“Ta-ra-ra Boom-de-ay” (click for Lyrics)
The song originated in the 1880’s. Although everyone knows the chorus, “Ta-ra-ra Boom-de-ay,” I do not know a soul who knows the rest. Even the chorus was bastardized to make a childish joke.

“Buffalo Gals” (click for Lyrics)
This was published back in 1844 by a gentleman named John Hodges. The song was a favorite in western movies, particularly on pianos in saloons. It was also used in Frank Kapra’s iconic movie, “It’s a Wonderful Life,” where George (Jimmy Stewart) and Mary (Donna Reed) sing it as a duet. It was also used as the theme song for the movie. The chorus should be familiar to a lot of people:

Buffalo gals, won’t you come out tonight?
Come out tonight, Come out tonight?
Buffalo gals, won’t you come out tonight,
And dance by the light of the moon.

“Skip to my Lou” (click for Lyrics)
This song dates back at least to the early 19th century, maybe earlier. The song was used in early square dancing and may have originated in Scotland (“Lou” is Scottish for “Love”). “Skip” meant trade partners on the dance floor. The chorus was quite simple:

Skip, skip, skip to my Lou, (3x)
Skip to my Lou, my darlin’.

“Jimmy Crack Corn”
Originated in the 1840’s, probably in the South. Like the rest of the songs herein, we knew the chorus well, but not the rest of the piece.

Jim crack corn I don’t care,
Jim crack corn I don’t care,
Jim crack corn I don’t care,

When I looked this one up, I was surprised to see it was quite racist by today’s standards. So much so, I hesitate to include them herein (you can look it up yourself).

I find the durability of these songs interesting, even though we know them primarily by their chorus lines.

“Daisy Bell” (click for Lyrics)
A classic from the “Gay 90’s” was “Daisy Bell” as composed in 1892 by Harry Dacre. It was made particularly popular in the modern era movie, “2001: A Space Odyssey,” whereby the spaceship’s computer, the HAL 9000, attempts a mutiny and must be shutdown. As it fails, it reverts back to an old song it was taught by its instructor, “Daisy Bell.” The chorus is still familiar to a lot of people:

Daisy, Daisy,
Give me your answer do!
I’m half crazy,
All for the love of you!
It won’t be a stylish marriage,
I can’t afford a carriage
But you’ll look sweet upon the seat
Of a bicycle made for two.

“Witch Doctor” (click for Lyrics)
Produced by David Seville and the Chipmunks in 1958, it became a kid classic over night, primarily due to its chorus of, “Oo ee oo ah ah ting tang walla walla bing bang.” The song did so well, it went on to become number one on the Billboard Hot 100.

“High Hopes” (click for Lyrics)
This became a popular Frank Sinatra song written by Jimmy Van Heusen and lyrics by Sammy Cahn in 1959 for the film, “A Hole in the Head.”

Next time your found, with your chin on the ground
There a lot to be learned, so look around

Just what makes that little old ant
Think he’ll move that rubber tree plant
Anyone knows an ant, can’t
Move a rubber tree plant

But he’s got high hopes, he’s got high hopes
He’s got high apple pie, in the sky hopes

So any time your gettin’ low
‘Stead of lettin’ go
Just remember that ant
Oops there goes another rubber tree plant

The song became incredibly popular not just with grownups, but with children as well.

None of these tunes were particularly complicated, just simple songs to brighten our day. These were not children’s rhymes but legitimate adult songs that were playful in nature. Their strength was in their catchy wordplay. More than anything, they were designed for simple fun, and not to make a statement of any kind. As such, they tend to stay with you longer than you think. The fact I was humming, “Boop boop dit-tem dat-tem what-tem Chu!” over fifty years after I learned it should denote its durability.

It’s interesting how we clutter our minds. Besides, they were all the “Bee’s Knees!”

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

For Tim’s columns, see:
timbryce.com

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NEXT UP: WHO HAS GOT YOUR BACK? – A lesson of loyalty in the workplace, and in life.

LAST TIME: THE MEANING OF TRAITOR – Another history lesson for our youth; Benedict Arnold and today’s terrorists.

Retirementland

September 5, 2014 by TimBryce

BRYCE ON LIFE

– Do we ever truly retire?

(Click for AUDIO VERSION)
To use this segment in a Radio broadcast or Podcast, send TIM a request.

I have written about retirement in the past and I still regard it as a mystery. I have had more friends “check out” recently for a variety of reasons. They all claim to be happy to be retired, that they have been planning it for years, and that I am a chump to keep working. I consider this all a bald-faced lie. I’ve seen some become musicians, where they play pickup gigs. I’ve seen others become golfers, playing the same course over and over again like a gerbil on a treadmill. And they all seem to be obsessed with Viagra or Cialis for some reason.

Perhaps the hardest part to retirement is adjusting to the pace. At first, most men treat it like a vacation, but they quickly learn it is a vacation that never ends. Initially, they tend to get more rest, eat a little more than they should, take a trip, putter around the house tackling minor assignments, but then they become bored and restless. Instead of having someone set a schedule for them, like their company and boss, now they have to make their own schedule.

Retirement seems to turn executives into gardeners where they spend countless hours turning their property into lush Japanese gardens. At parties, they argue who has the best “Shishi-odoshi” in their “Koi” ponds to scare away deer. I also think they learn the language as part of this process. They have been known to blurt out words and expressions like, “Hai,” “non desu ka,” “Ohayou gozaimasu,” “douzo,” and “domo.”

Some prefer cultivating vegetable gardens, complete with bib overalls and a straw hat. Somehow I am reminded of Eddie Albert. Tomatoes, corn, and cucumbers are common. The more ambitious farmers try their hand at such things as kale, cabbage, bok choy, okra, snow peas, and a variety of hot peppers. Normally, these are tried only once before reverting back to tomatoes, corn, and cucumbers. For some strange reason, broccoli is avoided at all costs.

At high school reunions I would hear classmates boast they were going to retire soon. They do this in such a way as to make it sound like a game, whereby the winner is the person who retires first. They looked forward to sleeping in during the mornings, travel to exotic locations, or catch up on their reading. Inevitably, they find their body is conditioned to sleep a few scant hours and they still rise before sunup, they rarely travel outside of the county, and the only reading they do is in the bathroom. If anything, they become addicted to television shows like “Jerry Springer,” “The View,” and “Dr. Phil.” Not surprising, they develop the habit of talking back to the television screen as if the host could hear them. The only thing stranger is when they offer applause to the television set.

The retirees start attending breakfasts and lunches with former colleagues. Inevitably old war stories are told over and over again. Breakfast usually consists of eggs, bacon, pork sausage, goetta, scrapple, pancakes, biscuits and gravy, grits, hash browns, and coffee, lots of coffee. Lunches usually includes pastrami, corned beef, hamburgers, chicken wings, and an occasional glass of beer or wine. It is no small wonder they begin to gain weight. There is also the ceremonial toothpick afterwards. They suddenly find themselves volunteering time to charitable organizations and political campaigns. And they spend an inordinate amount of time in doctor offices, where they develop an interest in women magazines.

Retirees discover they miss the socialization they enjoyed at work, which is why they gravitate to group meetings. They realize it is important to their mental health to be able to discuss current events and their observations on life. Without such discussions they become despondent.

To keep busy, it is not unusual for them to go to the post office, not just once, but twice a day (once in the morning and later in the afternoon). They also go for haircuts at dawn. Rarely do they really need a haircut as their hair is now thin. More importantly, it is to manicure the wild hairs growing in their eyebrows, ears, and nose. They also spend considerable time at sporting events for their grandchildren, where they can catch up on their sleep.

More importantly, I’ve noticed my friends who recently retired get bored easily. Although they pledged to live a life of ease, one by one I see them all going back to take on a job of some kind. Maybe not as rigorous as before, but necessary to practice mental gymnastics. I’ve seen some people become clerks at some of the home and garden superstores, others work at golf courses, and some go back to what they were doing before retiring. Frankly, I do not know anyone who has dropped out completely. Somehow, they all find a way to go back to work. Maybe retirement is not what they thought it would be.

In spite of all this, I am considered the “oddball” for continuing to work. I still enjoy meeting and working with people; I still enjoy jousting in debate, but more than anything, I still believe I have a role to play and am not ready for the curtain to fall. Besides, I look kind of silly wearing a hardware store apron.

For more on Retirement, see:
Retirement
Retirement Breakdown
What? Me Retire?

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

For Tim’s columns, see:
timbryce.com

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Excuses

August 29, 2014 by TimBryce

BRYCE ON LIFE

– Why are the trucks breaking down?

(Click for AUDIO VERSION)

To use this segment in a Radio broadcast or Podcast, send TIM a request.

Down here in Florida we have a lot of problems with trucks breaking down, particularly those used for delivery or maintenance. It seems every time you make an appointment with a driver to drop something off or a workman who is scheduled to perform a task for you, they can never seem to be there on time and blame the truck for breaking down. Does this happen elsewhere in the country or is it something unique to Florida?

By my estimate, all of our roads should be littered with truck parts strewn everywhere. No wonder Detroit needs a bailout since it appears they no longer know how to make a workable truck anymore, nor do the Japanese, Koreans, or Germans. I would love to be in the truck repair business as they must be making a mint.

“No Tim, you don’t get it; there is nothing wrong with the trucks, they’re just using this as an excuse.”

Really? Gee, why can’t they just call and reschedule? That would be more respectful of the customer who wouldn’t waste time waiting on an air head who is probably going to do a ding-dong job for you anyway.

Maybe its just me, but I tend to have more respect for a person who admits a mistake as opposed to fabricating an excuse. After all, who does he think he is fooling? Me? Hardly. In our culture we tend to look at the admission of a mistake as a sign of weakness. I don’t. To me, it’s an admission that a person knows his/her limitations and is asking for help. I would rather know this as soon as possible as opposed to waiting for a calamity to strike and suffering the consequences thereof. It is a Bryce’s Law that, “The longer you delay admitting a mistake, the more expensive it will be to correct.”

Think about this, which is worse – the mistake or the excuse? It’s the excuse, right? After all, it’s only masking a mistake and means you are wasting precious time trying to uncover it. What’s so terribly wrong with admitting, “I screwed up” (I would use something stronger, but you get the idea). This is like saying, “I’m human.” I learned a long time ago that nobody is perfect, least of all myself; and, as humans, we all make mistakes in our walk through life. It is inevitable. It bothers me though that we tend to cover it up as opposed to admitting we have a problem. Consider this, the last guy who was perfect, they hung on a cross.

So, you have a choice, if you’re going to be late for that appointment or have a problem fulfilling an obligation, don’t fabricate an excuse; let me know ahead of time so I can plan accordingly. Either that or fix the damn truck!

Keep the Faith!

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The Elements of Leadership

June 18, 2014 by TimBryce

BRYCE ON MANAGEMENT

– Is it as easy as one, two, three?

I have always contended leadership is an essential trait to become an effective manager. Whenever I mention this, many people disagree and claim it has nothing to with management whatsoever, which is perceived as nothing more than overseeing the activities of others. In this instance, I believe they are confusing supervision for management; the two are certainly not synonymous, yet I concede many of today’s managers tend to practice a Theory X form of micromanagement whereby the supervisor makes all of the decisions for the workers top-down. In contrast, I believe managers should manage more and supervise less, representing a bottom-up approach whereby employees are trained, delegated responsibility and allowed to conquer projects without someone breathing down their necks. From this perspective, management is substantially different than supervision.

From my experience, there are three essential elements for leadership:

* Must be able to read a map – meaning they have a sense of direction about them or what used to be called “vision.” Not only does the person know where to go, but how to get there. This usually means the person is better educated or is highly proficient in certain skills enabling the person to conquer problems.

* Confidence – whether it be true or fabricated (aka “bluff”), the person exudes self-confidence in how to succeed, thereby creating believers and followers. True confidence is preferred as opposed to fake which may lead people down the wrong path, thereby causing them to lose respect for the leader. Workers need to believe the manager knows the proper course of action for success.

* Strong interpersonal skills – to articulate objectives, review plans, delegate responsibility, and review progress. A good leader knows how to motivate workers, whether through communications or by example. Such skills requires some industrial psychology to properly motivate people. A sense of politics doesn’t hurt either.

Some of the best managers I’ve met over the years possessed these three basic elements. The good ones though are also not afraid to admit when they are unsure of themselves and smart enough to seek the counsel of others. Failure to do so has caused managers to go into a self-destruct mode.

Finally, let us be mindful that not to lead is to follow. Today, we are hearing a lot about “leading from behind,” not just in government, but in business as well. This is a disastrous trait in a manager. It means you are more willing to follow than to lead. If you are paid to lead, lead; if you are paid to follow, follow, but do not ever confuse the two.

Keep the Faith!

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When a Trust is Broken

May 5, 2014 by TimBryce

BRYCE ON SOCIETY

– What should you do? Forgive or reciprocate?

There is perhaps nothing more demoralizing to the human spirit than discovering a broken trust. What makes this particularly painful is when a person believes another has his/her best interests in mind and will defend them. This can be between two friends, business associates, school, in sports, in politics, or even within families. Inevitably one or both parties are surprised, thereby creating resentment and a rift between people inevitably ensues. If a lie is discovered, a promise broken, cheating, not being treated fairly, playing politics, an insult, or whatever, it can do irreparable harm. You may forgive, but you will never forget and it is unlikely you will ever treat that person the same.

We deal with such indiscretions in our own unique way, some through anger, some through humor, some through reciprocal action, or some simply ignore it. Frankly, I do not understand the latter alternative. I realize some people may violate a trust simply to get nothing more than a reaction from a person, which is perhaps the worst reason for violating a trust. However, the violation is plain and simply an insult to your honor and should be dealt with accordingly.

“Don’t get mad, get even.” I am not suggesting you stoop to the level of the person committing the indiscretion, but to simply return the favor more effectively than your antagonist. One way is to publicize the foul thereby discrediting the other person. Another is to report the person’s actions to the proper authorities, possibly even taking it to court. Aside from committing a similar foul to the other party, which I do not necessarily recommend, another option is to simply withdraw from the institution and leave the offender to his own devices. Understand this, by breaking the trust, the offender has already exhibited his feelings towards you. Forgive if you want, but the other person should instigate the healing process. Obviously, some things can never be forgiven.

I had a friend from Brazil who moved to the United States and was surprised by our dependency on lawyers to solve numerous petty offenses. When I asked him how he would handle someone who had cheated him, he replied he would simply throw a brick through his company’s front window. He rationalized it would probably cost the company more to replace the window as opposed to paying him back. I’m not sure I would agree with his approach but I certainly can understand his sentiments.

Whatever approach you use, first and foremost have confidence in yourself. Stand your ground and do not reduce yourself to the other person’s level. Some people go into a state of shock when the indiscretion initially occurs. They do not necessarily think clearly. Just simply take note of the facts involved with the situation, such as the time, date, place it occurred, and the people involved. Think through the problem, and devise a suitable solution. Regardless if it is forgiveness or retribution, consider the ramifications before deciding on a course of action.

This reminds me of the animosity between George Bernard Shaw, the famous playwright, and Winston Churchill. The two hated each other. Just prior to the opening of one of Shaw’s plays, he sent an insulting note to Churchill, “I am enclosing two tickets to the first night of my new play; bring a friend… if you have one.”

Churchill had the last laugh though by responding to Shaw, “Cannot possibly attend first night; will attend second, if there is one.”

Samuel Clemons (Mark Twain) came up with an interesting approach for clearing out the riff-raft in his life; he sent an anonymous telegram to a dozen of his friends saying, “flee at once – all is discovered.” They all left town immediately.

When someone breaks the trust, be sure to return the favor and do it with a little class.

Keep the Faith!

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The Age of Darkness

March 19, 2014 by TimBryce

BRYCE ON SOCIETY

– Are we still seeking truth and knowledge, or are we pacified by the status quo?

The “Age of Enlightenment” was a period beginning in the 17th century where people began to question the status quo through discussion and reason. This led to many scientific discoveries and fueled the arts simply because people were encouraged to challenge the status quo and exchange ideas. Such discourse was made possible through free speech and the proliferation of the printing press thereby providing a convenient means to record ideas and convey information. Freemasons also had a role to play in this, although historians might argue otherwise, by providing a venue for the thinkers of the day to meet and talk. Some of the principals of this movement included Voltaire, Montesquieu, Franklin, Jenner, Mesmer, Mozart, Haydn, and Frederick the Great, all of which were Freemasons in search of knowledge. Many others followed and by doing so the arts and sciences were revolutionized, new trade routes were explored, new countries were colonized and founded, commerce and agriculture flourished, and political reforms enacted. It was an inspiring period.

Compare it to the last 100 years where we have witnessed great changes in transportation, business, communications, medicine, and other technologies. We have explored space and landed men on the moon, multiple times. Along the way, we have also been forced to endure several wars around the globe, and survive economic catastrophes. Today, our space program is a mere shadow of itself, our military has been reduced in size to the era of pre-World War II, a religious powder keg still exists in the Middle East, the nation’s economy can be described as fragile at best, and we are still dependent on other countries for energy. We have also witnessed some not so subtle changes in our government and the media, suppressing the exchange of ideas, thereby challenging our freedoms. The Age of Enlightenment has been replaced by paranoia. Others now dictate what is proper for discussion and enforced by the spin of the media or by autocratic rule. Political correctness tempers our tongues and forces people to accept the status quo. Even the Masons now fear censorship for discussing subjects not approved by their grand jurisdictions.

Today, we could convincingly argue we are embroiled in an “Age of Darkness” where people are forced to go underground to whisper their views and ideas. Bureaucratic rule and excessive laws are aimed at regulating the behavior of people, not to protect their freedoms. Is such rule needed to control an overly populated planet, or is it nothing more than a zeal for domination? I suspect the latter. Instead of being allowed to ask questions, we are now expected to accept everything at face value by the government and the media. This does not bode well for people seeking enlightenment. I can appreciate the need for secrecy on certain matters, but I value candor more, where we seek and learn the truth as opposed to being treated like cattle.

When “Duck Dynasty” star Phil Robertson made his views about morality known in an interview for GQ magazine, including homosexuality, the media called it “shocking,” thereby causing A&E, the network for the show, to suspend him indefinitely. Fans of the show rebelled and forced A&E to lift the suspension. This was not the first time Robertson butted heads with A&E executives who bleeped “in Jesus’ name” during his prayers. This is a prime example of how expression is repressed in this day and age.

Enlightenment represents our thirst for discovery, invention and innovation, and to “boldly go where no man has gone before.” In order to continue our quest for enlightenment, freedom must be safeguarded, particularly the rights of the individual. It cannot succeed under a regime of repression, where Big Brother is watching our every move, listening to our every word, and judging our political correctness. The governing powers understand it is difficult to control people who possess the thirst for knowledge and expression. Consequently, they create an environment to restrain the human mind. Criticisms and different viewpoints are no longer tolerated, just blind faith. New ideas or methodologies for improving the human condition are also not acceptable, just the status quo.

So, where can the thirst for enlightenment be found? Certainly not in our schools where students are only encouraged to memorize facts, not to think for themselves or learn to speak their mind. This makes them more manageable. The thirst can only be found in those who truly appreciate the need for freedom and are willing to fight for it; that we do not simply want enlightenment, but resist all efforts to repress it.

Enlightenment represents hope, and darkness our demise. Enlightenment represents freedom, and darkness our enslavement. Our predecessors were cognizant of this, but I fear too many people today have found comfort in the darkness of the status quo. As for me, I vote for enlightenment.

I wonder what our founding fathers would say. In today’s world they would have likely been rounded up, their properties confiscated, and hung in public before they could have written one word of the Declaration of Independence. Such is the fate of those resisting the Age of Darkness.

Keep the Faith!

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